Plain English. Short version: we don't sell your data.
Privacy Policy
Effective 2026-05-26. Diet MSP is a service of ADAMO LLC.
Who we are
Diet MSP is a managed-service-provider product line operated by ADAMO LLC, headquartered in Southern Illinois. This policy covers everything you give us through the Diet MSP website (dietmsp.com), our signup form, our (618) 524-0369 phone line, and any operational communication we send about your service.
What we collect
- Account information you give us on the signup form: company name, contact name, email, optional phone number, employee/seat count, and city.
- Operational telemetry from your customer-edge appliance once installed: device status, connectivity, network failover events, phone-system health.
- Support correspondence: tickets, emails, voicemails, SMS replies.
- Basic web analytics (page load, referrer) collected by our server logs.
How we use it
- To run your Diet MSP service: ship your box, provision your account, monitor your network, answer your questions.
- To send operational SMS notifications — only if you check the SMS consent box on the signup form. Examples: shipment notifications, scheduled-visit reminders, outage alerts on your equipment.
- To bill you and reconcile payments.
- To improve the service based on aggregated usage patterns.
SMS / mobile messaging
If you opt in by checking the SMS consent box, we may text you operational updates about your Diet MSP service from +1 (618) 524-0369. Reply STOP to opt out at any time. Reply HELP for help. Message frequency varies based on your service activity. Msg & data rates may apply.
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We do not share, sell, rent, or trade your mobile phone number, SMS consent status, or message content with any third party for marketing.
We do share mobile information with service providers that help us deliver SMS (our messaging carrier, Telnyx) strictly for the purpose of sending you the messages you opted in to. Those providers are contractually bound to use the data only for that purpose.
Who we share with (and don't)
We share information only with vendors that directly run the Diet MSP service:
- Carrier providers (Telnyx for voice/SMS, Resell Portal for cellular data) — strictly for delivering your service.
- Hosting and monitoring infrastructure inside our own data closet.
- Payment processors when billing is enabled.
We do not sell your data. We do not share your data for marketing. We do not enroll you in third-party newsletters or affiliate programs.
How we protect it
Customer credentials and operational secrets are stored in an encrypted password vault on infrastructure we control. Database access is restricted, audited, and reviewed. All inter-system traffic in our service plane uses TLS or our private ZeroTier overlay network.
Your rights
You can ask us to:
- See what we have on you.
- Correct or delete it.
- Stop sending you SMS (reply STOP, or email).
- Export it.
Email hello@dietmsp.com or call (618) 524-0369 and we'll handle it.
Children
Diet MSP is a B2B service for offices. We do not knowingly collect data from anyone under 13.
Changes
If we change this policy materially we'll post the new version here and update the effective date. Big changes that affect what we collect or share, we'll notify existing customers by email.
Contact
ADAMO LLC, operating Diet MSP
Email: hello@dietmsp.com
Phone: (618) 524-0369